How Do I Stop Waiting On Hold?

On average it’s 15 mins.

A recent report released by Centrelink has revealed that an average on-hold time to the agency will take 15 minutes and 44 seconds, 35 seconds longer than it was this time last year..

What is the longest time someone has been on the phone?

Eric R. Brewster ’14 and Avery A. Leonard ’14 fought off drooping eyelids and the urge to sleep last week as they held a phone conversation that lasted for 46 hours, 12 minutes, 52 seconds, and 228 milliseconds—potentially setting a new world record.

If your claim’s status is “on hold”, this means we might be waiting on more information from you before we can finalise your claim. You should see a message in your Centrelink online account or the Express Plus Centrelink app telling you what info is still required.

Centrelink on Twitter: “@genzy8 You can request a call back thru ‘Message Us’ on this page: bit.ly/m2BWoQ Family Assistance call centre is also open til 8pm.”

You can phone the call centre to speak to us about Centrelink payments and services for free.

How long should you wait on hold?

According to data culled from customer surveys, two-thirds of people said they’re only willing to wait on hold for two minutes or less. And 13% said that there’s no amount of time they’d be okay with waiting on hold.

Can they still hear you on hold?

Be careful what you say when a call centre puts you on hold – they could still be listening. Yep, that’s right, the operator on the other end of the phone could be hearing your abuse because calls are often recorded even when you’re waiting.

What’s the longest someone has been on hold?

The longest hold time on record was 17 minutes.

Do u get money for breaking a world record?

As the world’s unrivalled authority on record-breaking achievement, our role is to celebrate the world’s best, to inspire ordinary people and to entertain and inform. For these reasons, we do not pay record-breakers for their achievements or for carrying out a record title attempt.

Why is hold music so annoying?

Interference. Any kind of interference during hold time also produces a negative response in the caller. Do you ever hear music and speech at the same time when you’re on hold? Not usually because simultaneously playing music and a message makes it sound chaotic and cluttered, which is irritating to our ears.